Corrupted PNG Attachments Become HTLM Files
Duhwee Pham
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Hi JIRA communities, I have recently joined a new company and while combing through one team's backlog, I found about 80% of tickets having corrupted PNGs attached.
How to replicate the issue
TBA, I am still asking around for more context
The Issue
- Corrupted files still has the .png extension (Screenshot 1)
- Corrupted files once opened on JIRA shows an identical HTML file (Screenshot #2, 3)
- Corrupted files can be downloaded but can't be opened on Mac (corrupted file error)
- When changing the .png file to .html, the file opens to a non functional web page (Screenshot #4)
Appreciate any insight on this. I don't think the corrupted files can be salvaged but would love to prevent this issue in the future.
1 answer
Brant Schroeder
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