Completing a sprint moves closed Jiras to the next sprint.

Jerome Fong November 6, 2024

My sprint has 108 tickets in the far right column with the status of closed.  However, when I close the sprint, it says there are only 19 completed issues.  All the jiras have resolutions values, fixed, cancelled, Closed and Complete, De-scoped, etc.  
Is there another setting that needs to be set and what value does it need to set to.  

Or is there something defined in my sprint definition that I need to update?  

1 answer

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 6, 2024

Hello @Jerome Fong 

Do the issues have associated subtasks? If so, are the subtasks also complete?

Do you have more than one status value mapped to the far right column?

Is this for issues in a Team Managed project or issues in a Company Managed project?

Jerome Fong November 6, 2024

For the closed tasks, all the their associated sub-tasks are closed also.  

My far right column only has the status of "Closed"

How do I tell if it is a Team Managed project or Company Managed project?  How is this different?  

 

thanks

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 6, 2024

You can find the project Type information in the Type column on the View All Projects page under the Projects menu.

Does the board show issues from more than one project?

Can you provide a screen image that shows the configuration of Statuses mapped to Columns for your board.

When you now view the Sprint Report for that sprint what information does it show in the Completed issues section vs. Issue Not Completed?

Are the issues referenced in more than one agile board? If so, do the other boards use the same Status/Columns mapping?

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