Clarification on Billing After Reverting to Free Plan

[SRP]

Dear Jira Support Team,

I am currently using Jira on the free plan, but I mistakenly changed my plan to a billing plan. I realized the error and promptly switched back to the free plan. However, I wanted to confirm that no charges will be applied to my account for this accidental upgrade.

Could you please verify this and confirm that I will not be billed? My Jira site URL is https://ganakalabs.atlassian.net/jira/.

Thank you for your assistance.

Best regards,

Ganakalabs

[John Funk · Accepted solution]

Hi SRP - Welcome to the Atlassian Community!

Nothing will be charged if you are on the Free plan on the next bill date. Also, if you haven't given them a credit card, nothing will be charged either. 

[Ollie Guan · Accepted solution]

Hi @SRP ,

You can centrally manage and view a summary of all your product and app subscriptions in the Billing preview.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

[leonjack01]

It’s good that you reverted quickly. Jira’s billing usually adjusts immediately, but checking with Solo dev marketing support is the best way to ensure no charges were applied.