Changing login method

Cédric COUTURIER November 15, 2024

Hi,

We would like to change the login method to use a Microsoft Active Directory.
So the user logins will change and we would like to keep users profiles (history, groups, etc.).

Do you know how we can easily deal with this migration?

Best regards

1 answer

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Salih Tuç
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November 15, 2024

Hi @Cédric COUTURIER ,

First of all, definitely start on a test environment :)

When a new directory added, Jira is looking for the users' uniqueness and add a new cwd_users object to the database. However, app_user is not adding directly, it is adding after user logins.

So, you may trick the Atlassian's approach. First of all look at this document about migrating users between directories.

I don't know exactly but I think these steps will be good starter:

  1. Make sure the user's unique attribute is same on the earlier directory and new one.
  2. Add the new directory but don't synchronize at first.
  3. Disable the older directory.
  4. Enable the new directory (and make sure the order is at start)
  5. Synchronize the new directory

You may give it a try, but again, it is just a brainstorming, not an approved way to achieve the expected outcome.

Cédric COUTURIER November 17, 2024

Hi @Salih Tuç,

Very interesting!

Thanks a lot for your answer. We'll have a look.

Best regards

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