Cannot add custom fields to Issue View

Harvey Ball March 27, 2012

Hi, I've created a handful of custom fields that appear fine when I have an edit form (at any step of the workflow) containing information I require to monitor.

However, when I add any of these fields to the Issue View, they don't all display.

Why do only some custom fields show up on the Issue Summary View screen? What is the point in me tracking information if I cannot review it on a view screen?

Out of all of the custom fields I have created, only a few show up when I add them to the view.

As this is an OnDemand version of Jira, I have no access to the jsp files to make any required amends.

4 answers

0 votes
Harvey Ball March 27, 2012

I don't have access to the code as I'm using Jira OnDemand :(

0 votes
Nic Brough -Adaptavist-
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March 27, 2012

Jira hides empty fields to reduce the vast amount of data it's possible to throw at a human (We don't handle it well). You'll need to re-engineer the view-screen code in Jira if you want to force the display of empty fields

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Mizan
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March 27, 2012

Only customfields which has value are displayed on the view issue screen. Since you want to review which fields are entered and which are not you can search for all issues in a project . you can add columns (all customfields) to the search so you will be able to see data about all customfields for all issues .

0 votes
Harvey Ball March 27, 2012

Actually to update this: It only shows custom fields that has information in.

I want it to display the fields even if no info has been entered so I can review what gaps are missing

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