Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can text formatting (e.g. bold) be applied to test steps in Test Cases?

We have recently started using JIRA for activities around configuring our platform for a specific use case. The platform is used to deliver questionnaires, and these questionnaires need to be configured precisely, with the correct questions, responses, layout and text formatting. We therefore write Test Cases to verify this.

The steps in the Test Cases cover unique aspects of configuration - e.g. one verifies that the question can't be skipped, the next verifies that only one response can be selected etc. We wanted to add steps to verify that the text is accurate, including any formatting, but we have discovered that the test steps don't allow any formatting.

We have tried copying and pasting (the formatting is stripped) and applying html (e.g. <b>BOLD</b>) but nothing works.

Has anyone encountered a similar issue and found a workaround that we could try?

2 answers

1 accepted

0 votes
Answer accepted

Hi @Joan Dixon,

You can use the * sign before and after the text to make the bold in step editor. 

eg: *your text*

Also, please send me an email at for more formatting options and help with the same.


Brijesh Patel. 

Thank you - that worked. 

The other formatting we need is italics and underline - but based on your advice re *bold*, one of my colleagues just searched and found _italics_. 

Do you know if there is an option for underline?

For underline you can use the + sign.

eg: +text+

Thank you - you have been really helpful!

0 votes
Craig Nodwell
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 07, 2023

Hi @Joan Dixon you haven't mentioned the test management tool, or the jira hosting type.  Knowing these details would help a great deal in providing a possible solution to your ask.

I don't know what you mean by test management tool - this is manual (eyeball) testing. 

I'm also not sure about the hosting type - but the URLs end .jspa if that helps, and I have inserted a sample screenshot showing where I am trying to format text:


I hope that this helps!

Suggest an answer

Log in or Sign up to answer