Can't see the subtasks of a story on a custom board

HI all, 

i am not able to see the subtask on one of the boards that i am using. I have a board for design that reads the stories from four other projects through filtering. The four other projects as you can see in the printscreen the subtasks are visible.

Screen Shot 2017-12-12 at 14.05.02.png


In the design board that exists in a fifth project and reads stories from the other four i am creating subtasks that are only visible into the story. Attached you will find printscreens as examples.


Screen Shot 2017-12-12 at 14.05.30.png

Screen Shot 2017-12-12 at 14.05.20.pngAny idea why this happening? I already changed the card layout to sub-tasks but nothing changed..

1 answer

1 accepted

This widget could not be displayed.

The first board you have there uses swimlanes based on stories. Looks like that is what you are after?

Both boards use the same swimlane Screen Shot 2017-12-12 at 14.23.21.pngand below it says it "Group sub-tasks under their parent issue" but thats not happening in my second board..

Does your subtasks matches the filter criteria? Are you excluding the subtasks in your filter for the second board?

Thats why you are a community champion! thanks!

:) Glad it helped!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

52 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you