Dear Community, we are using BigPicture (Ver 8.33.0) mostly to create Gantt Charts of individual projects. I have now seen, that BigPicture can assign a Start and End Date to a project and I was wo...
Hello, I’m encountering a 413 Payload Too Large error while using an Atlassian Forge app. The issue occurs when my Forge app, running on the Atlassian platform, attempts to communicate with a backen...
I'm a big fan of visualizing the project timeline with all tasks and interdependencies. But only epics show up with a visual marker in the timeline view, the tasks underneath do not. Is there a way I...
I am not receiving any email notifications for JIRA tickets in my projects. I have checked my notification settings and they look correct (see screenshot below). I also do not have any outlook ...
Good morning, I am trying to understand why a comment written from Outlook email does not appear in the issue that the user created on the portal. It's ok when she enters the comment in the...
Hello everyone, I had created a task regarding this last time, where it was emphasized that I could retrieve this information from the logs. However, I couldn't find this information in the ...
Hi everyone, I have a question about a Jira Automation rule. We are trying to automatically create a test ticket from XRAY with an automation rule in another Jira project. The test steps of t...
Hi all, I was wondering how everyone backed up their Jira cloud instance? At the moment, we are doing this manually on a weekly basis, but we want to move to an automated method and ideally mo...
Hi Is it possible and officially supported to upgrade directly from v8.2.2 to v10.3.0? Thanks a lot Andrea
Hi Team, We are using the REST API: [link] to collect the Audit Logs of Jira Cloud. During data collection, we noticed that some events (e.g., "User added to group," "User removed from grou...
I need jQuery to get the list of bugs which has more than 1 label
Hi All, Bit of a strange one. I use Edge (as mandated by my company), and everytime I log in to check my Jira board the left hand menu keeps disappearing. To bring it back, the only method I...
Hi I am trying to create an automation rule to move the task to sprint when creating an issue and referred the attatched QA but didn't work as I expected. Is there any way to directly move the task...
Hi Team, We have already installed the XRAY plugin, but we need to know its limitations. Specifically, how many projects can we enable it for? Does the plugin have a project limit? Is there any ad...
When I try to use e.g. https://www.atlassian.com/software/jira/templates/project-timeline I get pulled into opening a new account, and I cannot search this template from my enterprise account...
Hallo, I am an Admin and we make use of Company managed projects, Jira cloud. Within a specific workflow, we are preventing that a story gets closed, while it still c...
I am triggering the below JIRA API Programmatically with specific team ID to get the team name from the response of API. But the issue I am facing is it is behaving in consistent one day this API is ...
Dear Experts, I am using the query that works fine and Returns Result. project = AAA AND type = Epic AND component in (XXX) AND issueFunction in dateCompare("", "Target ...
While doing the automation for creating . I have 2 mandatory fields as start date and due date . For start date i have used {{now}} but for due date it should be as per the time to done SLA . How to ...
Hello everyone, I have a new topic I am working on and I would need some assistance on one question, as my current solution doesn't work as intended. Use Case: I want to setup an automation which s...
Hello Team, I have a requirement where I need to block tickets from being added to the active sprint when the Original Estimate field is blank or has a value of 0 hours. I realize I can make the fi...
How to filter issues reported by a deactivated user?
Hi Team Why are my tickets suddenly disappeared but I can search with number. If I search by number then that searched ticket with old status "In progress" only appearing. Till I had searche...
Hello, I am currently working on a project in JIRA and nearing its completion. However, I need assistance in creating a backup of the project before concluding my wor...
Hello all, I have followed the instructions in this KB article and changed the colors of my roadmap via the view settings. However, it seems that these settings are individual. When my colle...
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