Hi dear colleagues, We are using time to sla plugin. I want to write a jql, that will show the tickets, that have the x sla and that sla is under 16h. Please help.
When I copy a Mircosoft Sharepoint folder that has the same name as a Jira Issue ID into a comment and satisfy the condition for the link to be processed on the client-side the link gets replaced inc...
The amount to pay is 95$, due today is 761$. What should i do? Subscription details Jira Service Management erpsupport.atlassian.net Standard | 4 agents | Monthly USD 95.2...
According to the documentation, I can set the field formattedDate to an empty string to clear it, but it doesn't work in my case. The response always returns "formattedDate must not be empty" ...
Hello, I am generally using subtasks in Jira but in a specific project, the option "add subtasks" does not show up. I have already added subtask-issue types to the issue type scheme and the corresp...
Hi Guys, Need your help in setting up an automation rule. Users want to create an issue in another project using Manual Trigger. In Manual Trigger, I have added a form which ask for proje...
Currently facing a challenge with our JIRA setup: Have multiple boards under the same project. All boards are sharing the same sprint cycle and duration (2 weeks). Need to create independent spri...
We are using Log work of Jira Feature, need to validate Time Spent has entered by developer after development done we are trying to add this in workflow (while developer status changed...
Hi, I’m working on implementing OAuth 2.0 for my organization. Our domain is jira.{companyname}.com, which is self-hosted. However, I couldn’t find a developer console for OAuth 2.0. After further r...
Hash 1NH71ZV Trace e4b5ba1ce1ed4490864ad89204996889 https://hatemoglu.atlassian.net/jira/software/projects/PNOP/list?sortBy=status&direction=DESC
I'm using a URL to generate support issues via the format https://[jira-account].atlassian.net/secure/CreateIssueDetails!init.jspa?pid=[ID]&issuetype=[type] The problem is that the form ends up ...
I had created a custom button using script runner fragments (custom web item). location 'operations-top-level'. Do what = Do nothing - you will use javascript to bind an action. Link = empty (re...
We created a Custom field in our Jira project that Calculates the total number of related ZenDesk tickets related to the Jira issue. Once I built a filter to try to rank the issues by zendesk ticket ...
We're running Jira Data Center 9.12.12 with Jira Service Management 5.12.12. When a user adds a comment containing an image, the image is added to the attachment list but the comment itself contains...
I have a Scrum Master who I have given Administrator role in my Jira project but they do not have permission to Edit the Project's Workflow. The project is using the default software schema (along w...
Hi Everyone, I want to ask about Jira Workflow, in this case I have ticket like this : There is Ticket with issue Type Story and QA, I want ticket QA can be move to in progress if...
Hi, We have a developer in our team which has an active Atlassian account but unable to verify his identity via 2FA because no email verifications were received even after checking junk/spam folders...
I’ve encountered an issue where sub-tasks suddenly stopped appearing under their parent task. As shown in the attached image, there are multiple sub-tasks under the parent task, but they are no long...
I would like to change the colour of the timeline bar to indicate progress i.e. green once complete, red if there are issues, etc. Am I able to do this for the individual stories. I know how to do th...
Hi community, I need to revisit an old sprint board in Jira to look at the goals set, but cannot seem to find it anywhere in Jira once I've hit "complete sprint". I've looked at similar community pos...
I have a manual automation I create an EPIC: TEST123 then run my manual automation, this then should create 3 tasks Then: create a new: TASK "Task 1 Create your project" For most recently cre...
Hi team! I am a Product Manager in Jira Cloud and I have been working with a lot of marketers and business teams to recently to understand their needs in Jira. One thing which has come up is the ...
Hi team! I am a Product Manager in Jira Cloud and I have been working with a lot of marketers and business teams to recently to understand their needs in Jira. One thing which has come up is the ...
I certainly recall how to do this with ScriptRunner on prem using issuefunction but I can't seem to figure out the equivalent function or options in cloud with or without scriptrunner. I've ...
Hey folks, question here. Trying to use Comments in one specific jira ticket (issuekey=DB-1250) as a reference kind-of-table, as a place to store historical stats about the duration of tasks of diff...
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