Can't install due to error

I try to connect by JIRA server to HipChat and after I try to setup 'global integration' I get the following error:

Unable to install integration

The value must be an absolute URL

1 answer

0 vote

What url are you entering?

I'm not entering an URL, I'm redirected to Hipchat from my local JIRA server when connecting hipchat.

Ok, are you using https, and what have you got set for your Jira's base url in general configuration?

I'm not using https and the site is locally hosted on http://orange:1080. This used to work with the old integration ..

Right. What have you got the base url for Jira set to, and do you get the dashboard when you visit the url you've got for the base?

The base url for jira is http://orange:1080 which is a server on our local intranet. (i couldn't answer yesterday due to my score of 0)

Well, that error usually occurs when the base url of the JIRA is set incorrectly (it's passed to hipchat, which then can't link back if the url is wrong). The next question is "where are you running hipchat, and can that see http://orange:1080?";

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

181 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you