Can't install due to error

[Wouter de Vries]

I try to connect by JIRA server to HipChat and after I try to setup 'global integration' I get the following error:

Unable to install integration

The value must be an absolute URL

[Nic Brough -Adaptavist-]

What url are you entering?

[Wouter de Vries]

I'm not entering an URL, I'm redirected to Hipchat from my local JIRA server when connecting hipchat.

[Nic Brough -Adaptavist-]

Ok, are you using https, and what have you got set for your Jira's base url in general configuration?

[Wouter de Vries]

I'm not using https and the site is locally hosted on http://orange:1080. This used to work with the old integration ..

[Nic Brough -Adaptavist-]

Right. What have you got the base url for Jira set to, and do you get the dashboard when you visit the url you've got for the base?

[Wouter de Vries]

The base url for jira is http://orange:1080 which is a server on our local intranet. (i couldn't answer yesterday due to my answers.atlassion.com score of 0)

[Nic Brough -Adaptavist-]

Well, that error usually occurs when the base url of the JIRA is set incorrectly (it's passed to hipchat, which then can't link back if the url is wrong). The next question is "where are you running hipchat, and can that see http://orange:1080?";