Can't figure out how to display the date an the body of an automated rule

Renee Santore Sidoti February 11, 2025

Hi,

I've tried so many ways. I'm sure it's simple. I have a field in my Jira Issue called "Due" and I just need to display it in the body of an email. I'd really appreciate any help. Too simple, to spend hours on it.

Thanks!

Screenshot 2025-02-11 165336.png

1 answer

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Bill Sheboy
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February 11, 2025

Hi @Renee Santore Sidoti 

You appear to be using the bulk-handling feature of Jira Data Center automation, with the plural {{issues}} smart value: https://confluence.atlassian.com/automation103/run-a-rule-against-issues-in-bulk-1488594794.html

When using bulk-handling and iteration, the singular {{issue}} prefix is not needed in front of your Due Date field.  For example:

{{#issues}}
* {{key}} -- {{duedate}}
{{/}}

Kind regards,
Bill

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