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Can "mention" notification emails show the images (w/o opening the Jira issue)?

Lexi Perlmutter
Lexi Perlmutter
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September 19, 2024

Hi, Jira Gang!

My team works with a lot of "mentions" in our Jira issues.

My boss has asked me to figure out whether email notifications where someone has "at-ed" you can show images (we use a lot of screenshots in Jira) in the actual notification email, as opposed to having to open the Jira issue itself to see the images?

I'm not an admin. for our Jira account, just a lowly user.  ;-) 

Does anyone have any ideas? (And does my question even make sense?)

Thanks, y'all!

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Brant Schroeder
Brant Schroeder
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September 19, 2024

@Lexi Perlmutter Welcome to the Atlassian community

This KB should help you resolve the issue https://confluence.atlassian.com/jirakb/image-attachments-are-not-displayed-in-emails-1021245523.html You will need to work with your administrator to resolve the issue for a couple of the solutions.

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Lexi Perlmutter
Lexi Perlmutter
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September 19, 2024

Thanks, Brant! I'll look into this...

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