Can i use ONLINE trial version and export tickets data to my new Standalone version from it?

[permiakov]

migrate from online trial to standalone

[JohnA · Accepted solution]

Hi Ilya,

You can export your data from an Atlassian Hosted trial to your own standalone application(s), so long as you are a license holder of a self-hosted Atlassian product. In order to request your data you should open a support ticket and an Atlassian engineer will export your data and provide you with a link to download it from our file transfer site. Of course you would be responsible for importing your data, although as an Atlassian license holder you would be entitled to receive support from Atlassian to ensure that you're able to get your data imported and your system setup just how you want it.

All the best,

John

[Nic Brough -Adaptavist-]

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[permiakov]

thanks, clear