Comments in JIRA tickets are disappearing. How is this possible? Does a JIRA Administrator have the ability to delete previously entered user comments in a JIRA ticket?
It depends on the permission scheme configured for the project.
If the Edit all comments / Delete all comments permission is granted then it could be possible
I suggest removing delete permission for comments from everyone. Actions, in the issue may be based on a comment. Removing the comment may call into question why someone did something. In my opinion JIRA should be treated as a system of record and nothing deleted.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events