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Can a JIRA Administrator change or delete other users comments in a JIRA ticket?

Comments in JIRA tickets are disappearing. How is this possible? Does a JIRA Administrator have the ability to delete previously entered user comments in a JIRA ticket?

3 answers

0 votes
Hana_Kučerová Community Leader Oct 16, 2019


yes, it is possible, that some users have this ability. 

Check permissions settings for your project. There are two permissions:

  • which users can delete all comments in project
  • which users can delete own comments in project



It depends on the permission scheme configured for the project.

If the Edit all comments / Delete all comments permission is granted then it could be possible 

see also




0 votes
Joe_Pitt Community Leader Oct 17, 2019

I suggest removing delete permission for comments from everyone. Actions, in the issue may be based on a comment. Removing the comment may call into question why someone did something. In my opinion JIRA should be treated as a system of record and nothing deleted.

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