I have a development team and a support team.
The support team can file issues in JIRA for development to look at.
I would like to give the support team permission to edit the title / description / etc for issues they have filed, until development changes the status to confirmed.
That is: they should only be able to edit while the issue is marked as open.
We progress issues from open -> confirmed -> in progress -> resolved.
Is it possible?
I've tried to configure it but can't find a way to make the permission conditional on the issue status.
You can do that kind of thing changing your workflow properties. This link have a pretty good step-by-step on how to make it done.
Basically you will create some properties on the workflow steps that you would change permission.
If you are unfamilliar with workflows please take a look on this document.
Hope this helps!
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs