I have set up a custom email notification to send emails upon a specific state transition. I want this notification to go to a distribution list. It seems emails are received when I pass individual email address, but emails are not received when I pass a distribution list.
The field I use to pass the distribution list is called "To addresses".
Also can a DL have its own sub DLs. Will that cause any issues?
Any help would be appreciated.
There isn't a difference between a DL and individual email from JIRAs perspective. This is all handled by the receiving mail server.
If the email is not getting received I suggest you check the following:
in case you see any related errors please post them here
Thanks for your response Peter. Another piece of info is that our JIRA is integrated with outlook distribution lists (groups). But before a DL can be referenced within JIRA it needs to be added to JIRA first. I wonder if that is the case since I cannot see the DL from our Jira. I have asked our IT department to add it.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs