I am trying to import issues. I am able to create them . I have entered assignee name in CVS but /when file is imported and fields are mapped, issues are not assigned to that user, also th/ere is another problem related to date format. I have used m/d/yyy format and when i entered 8/17/2014 in csv , the month it showed was January. Need urgent response please.
Furthermore, If I add components e.g. Core Component , New Requirement in CSV file and these components are not already created in the system, will CSV import process create these new components for me or I have to create them first? same goes for versions, labels.
Also please tell If I enter same issue id, how jira tackels it . (Why I am keeping same id as in our case , we are just creating stories that have same number and assigned to different teams. We are not going granular to create sub tasks and link them with the stories).
Look forward to your kind response.
It should not matter if you use user name or user ID if you tick the "map value" box on import.
If you do NOT map the users, then you must use the exact user ID that they have have in Jira - their login, and exactly as it is in the user list - case sensitive etc.
CSV can create components, versions and other fields.
However, if you enter an issue ID, Jira will treat it as an UPDATE to the existing issue
For sub-tasks, you can enter a field for "parent" if you already have created the parent issues in Jira and know what they are. Or, if not, then you can a column for "parent ID" and put in a unique ID for the parent issue and re-use it on the sub-tasks to indicate who they belong to. It's critical that you get your issue type column right in the CSV here as well.
Hi issues are imported now but i can not see the workflow buttons with issue. I have set the status field as Open. My workflow starts from To Do -in dev- in test- done-close. Is there anything else I should include in csv so that I can see the workflow action buttons and can perform transitions in the workflow. urgent response required please.
You set the status of the issues to "open" in the import, but that is not a valid state in your workflow? Is that correct?
You'll need to either do the import again with a valid status, or change your workflow to include "open", with transtions to where they should be, move them through to the right status and delete the old open status.
I am able to figure this out. It captures estimates in seconds. I am left with two of the problem areas after import. 1 - all the issues show creation date of today when i imported issues whereas my sprint started back date. does system allow me to log work in back dates ? secondly i want to see a burn down chart that has effort that has original estimates (total hours of all the issues as per orginal estimate) and a line o f remaining hours ( that should reflect total remaining effort). Is it possible i can do this in jira?
1. You needed to set the creation date in the CSV, or it uses "now" because that is genuinely when the issue was created! You can log work in the past though, that's not an issue.
2. I'm not sure I understand this, but let's start with the obvious question - do you have Jira Agile installed?
I have tried creation date and it worked superb for me Nic. Also burn down chart curve can be viewed hours on the y axis starting from the maximum value and I believe it will go down , as the team keep burning hours and logging works against their issue items assigned. Please correct me If my understanding on burndown is not correct. Thanks.
1. See https://confluence.atlassian.com/display/JIRA/Importing+Data+from+CSVand look for "updating existing issues" - I'm not sure it will work for the created date though
2. Ok, so you have standard burndown charts as described. As long as you put the sprint data in.
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