Hello @Porush Verma
As an alternative, you can try Time in Status for Jira Cloud. It generates 7 types of status reports. So you can choose the one that fits your needs the best.
I guess, a Time in Status report will shows the data you need. It shows holw long the issue has been staying in each status.
This add-on is developed by my SaaSJet team. Please, let me know if you have any questions.
As an alternative, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.
Here is the online demo link, you can see it in action and try without installing the app.
If you are looking for a free solution, you can try the limited version Status Time Free.
Note: If you are interested in cycle and lead time, you can have a look at the article below.
Hope it helps.
To see that time in status you may use the built-in Control Chart as described here: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/
To see the time for just one status, change the options to only select that one status and you will see both the specifics for the issues and the average time.
Hello @Porush Verma ,
If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.
Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee.
The app has Consolidated Columns feature. This feature allows you to combine the duration for multiple statuses into a single column and exclude unwanted ones. It is the most flexible way to get any measurement you might want. Measurements like Issue Age, Cycle Time, Lead Time, Resolution Time etc.
For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.
Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.
And the app has a REST API so you can get the reports from Jira UI or via REST.
Using Time in Status you can:
If you are fine with a mktplace app, you can try out our add-on to get this data.
You can also groups your statuses to get the total resolution/cycle time.
The main features are as below