Behaviours doesn´t work after upgrade

Hi,

we upgraded to JIRA 7 from v6.4.11 to v7.1.4 and ScriptRunner form v4.1.3.15 to v4.3.4. Since then some of the behaviour scripts (triggered at ticket creation) doesn´t work anymore. If I remove the following script evertything works as it should. But we need this script.

I have activated the logging but there are no errors in the log.The script validation say: unable to resolve class FormField. I have tried to switch from FormField to def - it does not work.

image2016-7-4 15:45:53.png


Any idea how to solve this issue?


Kind regards, Benjamin


FormField FieldKategorie11507 = getFieldById ("customfield_11507")  
FieldKategorie11507.setHelpText("<script type=\"text/javascript\">FieldKategorie11507_Value=document.getElementById(\'customfield_11507\');\

  FieldTechnPL_1=document.getElementById(\'customfield_12002\').parentNode;\

  FieldTechnPL_2=document.getElementById(\'customfield_12002\');\

  FieldFachlPL_1=document.getElementById(\'customfield_12003\').parentNode;\

  FieldFachlPL_2=document.getElementById(\'customfield_12003\');\

  FieldLinkKPLaufwerk_1=document.getElementById(\'customfield_12004\').parentNode;\

  FieldLinkKPLaufwerk_2=document.getElementById(\'customfield_12004\');\

  FieldLinkAlfi_1=document.getElementById(\'customfield_11401\').parentNode;\

  FieldLinkAlfi_2=document.getElementById(\'customfield_11401\');\

  switch(FieldKategorie11507_Value.value){case\'11222\':\

  var value=\"gginf22\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').hide();\

  FieldTechnPL_2.value=\"\";\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').hide();\

  FieldFachlPL_2.value=\"\";\

  FieldLinkKPLaufwerk_1.style.display=\'none\';\

  FieldLinkKPLaufwerk_2.value=\"\";\

  FieldLinkAlfi_1.style.display=\'none\';\

  FieldLinkAlfi_2.value = \"\";\

  break;\

  case\'11223\':\

  var value=\"gginf22\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').hide();\

  FieldTechnPL_2.value=\"\";\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').hide();\

  FieldFachlPL_2.value=\"\";\

  FieldLinkKPLaufwerk_1.style.display=\'none\';\

  FieldLinkKPLaufwerk_2.value=\"\";\

  FieldLinkAlfi_1.style.display=\'none\';\

  FieldLinkAlfi_2.value = \"\";\

  break;\

  case\'11226\':\

  var value=\"rmb10004526\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').show();\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').show();\

  FieldLinkKPLaufwerk_1.style.display=\'\';\

  FieldLinkAlfi_1.style.display=\'\';\

  break;\

  default:\

  var value=\"-1\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').hide();\

  FieldTechnPL_2.value=\"\";\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').hide();\

  FieldFachlPL_2.value=\"\";\

  FieldLinkKPLaufwerk_1.style.display=\'none\';\

  FieldLinkKPLaufwerk_2.value=\"\";\

  FieldLinkAlfi_1.style.display=\'none\';\

  FieldLinkAlfi_2.value=\"\";\

  break;}</script>")

3 answers

This widget could not be displayed.

can you try with the import:

import com.onresolve.jira.groovy.user.FormField
This widget could not be displayed.

Hi Jamie,

the script validation is ok now tick

But i am still not able to create tickets. I stuck at the creation screen. Clicking the create button does nothing and I can see timeouts in the logs. If I remove this script everything works. Other scripts are working at the same time, though.

Regards, Benjamin

 

it's easier if you would comment on answers rather than creating new answers.

Please could you check your javascript logs by pressing f12? It might be easier to give them to us privately which, you can do by raising a ticket at https://productsupport.adaptavist.com/servicedesk/customer/portal/2

 

This widget could not be displayed.

Hi @Jamie Echlin [Adaptavist],

how do I solve this issue?

Regards, Benjamin

 

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