Backlog does not appear in on scrum board and on kanapan board

najjar@vtechsystems.ca February 17, 2019

 

I have a server version not clod one and I can't find the backlog in the menu for my project?BAckLog-Jira.png

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1 vote
Answer accepted
Alexey Matveev
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February 17, 2019

Hello, 

Either Jira Software application is not installed on your Jira Server(go to cog item -> Applications) or you do not have a Jira Service Desk license (go to user management, find your user and have a look if you have a Jira Service Desk license).

Alexey Matveev
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February 17, 2019

Did you check the menus that I mentioned in my answer?

najjar@vtechsystems.ca February 18, 2019

Thank you so much, yes I checked and it works now :)

Alexey Matveev
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February 18, 2019

You are most welcome!

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najjar@vtechsystems.ca February 17, 2019

I have installed three trial apps for one month:

1. Jira Core 8.0.0

2. JIRA Service Desk 4.0.0

3. Jira Software 8.0.0

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