Automation rule to send single email to assignee for all issues if target end is empty

[Arpita Solanki]

Hi, 

I want to create automation rule which reminds assignees to fill 'target end' date if it's empty. Only one mail should be sent to an assignee containing links to all the issues where she is an assignee and the target end is empty.

[Pasam Venkateshwarrao]

Hi @Arpita Solanki 

try this automation rule

[Arpita Solanki]

@Pasam Venkateshwarrao Will this send one mail per issue?

[Pasam Venkateshwarrao]

@Arpita Solanki  you can send email for group as well as single user that you should mention in “to” and “cc”

[Pasam Venkateshwarrao]

@Arpita Solanki Advance branching can be found if you click on add component there you can find Branch click on the branch then you can find advance branching

[Pasam Venkateshwarrao]

@Arpita Solanki which i shared the automation rule it will work properly i have tried it worked for me,Can you give some clarity what you are looking for

[Igor Medeiros - Modus Create]

Hi @Arpita Solanki

I believe that our app Notification Assistant for Jira can assist you in this scenario.

The app allows you to create fully customizable templates, notification schemes, and more.

To achieve the type of reminder you are looking for, we can a set a rule similar to the one below

This rule will send an email to each assignee with the following content:

Feel free to book a demo session if you'd like to know more.

Best,
Igor Medeiros

[Bill Sheboy]

Hi @Arpita Solanki 

For Jira Cloud, scenarios to send a single email per Assignee would use the Advanced Branch feature, but that does not exist yet for Jira Data Center.  Here is the suggestion to add the feature, which you may watch / vote for to see progress: https://jira.atlassian.com/browse/JIRAAUTOSERVER-749

Some alternatives are:

• Create a saved filter and ask people to subscribe to it 
• When there are fewer than 10 possible assignees, use a recursive rule approach with the Incoming Webhook Trigger, progressively reducing the list of assignees one by one.  I recommend discussing this approach with your Jira Site Admin before attempting it.  
• Investigate marketplace apps for this type of reporting

Kind regards,
Bill

[reza rouhafza]

Hi @Arpita Solanki 

There is no "advanced branching" or "loop" in Jira data center automation, so if you want to do exactly what you like, you should probably use script runner and Groovy scripting, which I don't recommend, especially if you are not a Java developer.

I suggest you create a saved filter with this JQL:

assignee = currentUser() AND cf[10000] is EMPTY

which "cf[10000]" is your 'target end' custom field. Then, tell your team to subscribe to this filter to receive an email based on their subscription interval.

You can see the filter subscription document in this link: https://confluence.atlassian.com/adminjiraserver0820/managing-filters-1095777760.html 

[Vishal Biyani]

@Arpita Solanki 

Have you written any automation rule so far?

there is a limit to number of issues that can be handled via automation at a time.

First business problem should be scoped properly, then the rules should be straight forward to handle.

if you run JQL where target end date is empty does it returns few hours or hundreds of rows?

In scenario where assignee is empty, who would the escalation mail go to?

[Arpita Solanki]

I have written easy ones I guess. This one is something I am not able to figure out where I want to send only one mail to a person listing all the initiatives where she is marked as assignee.

To answer your questions, I have 350 issues. Mail should go to assignee of the initiatives.

[Vishal Biyani]

@Arpita Solanki 

The way it needs to be done will be a combination of lookups and advanced branching

• As Trigger, use scheduled as per your business need
• Add lookup issues action and JQL: target date is empty etc
• Then Add Advanced Branching and use {{lookupIssues.assignee.distinct}} in smatValue and give it a name say varAssignee
• Then add lookup issue and JQL: same as step 2 and assignee = {{varAssignee}}
• Then add Email component. All lookup issues returned will belong to same assignee. You can loop through the issues in email body

See if you are able to make progress with this

[Arpita Solanki]

@Vishal Biyani I am not able to find advanced branching option. I use Jira data centre.