Automation not found

Вячеслав Лягушин March 2, 2025

Hello!

There is a problem. Jira version 9.6.0 Data center

The Automation item is missing in the project settings. I installed the automation plugin, but nothing has changed.

Whats wrong?

1 answer

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Pasam Venkateshwarrao
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March 2, 2025

Hi @Вячеслав Лягушин 

Thanks for reaching out to the community,Automation for Jira is bundled with Jira Cloud and more recent Jira Data Center versions. the currently listing in marketplace has seen in  the Datacenter edition of the app 

if you not found can check in the below settings

  • Navigate to System Settings -> Global Automation to create or check the existing rules.
  • The automation can be accessed by directly tweaking the below URL with the instance details:
https://<instance_URL>/jira/software/c/projects/<PROJECT_KEY>/settings/automate
Pasam Venkateshwarrao
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March 2, 2025

@Вячеслав Лягушин Have you Installed the correct plugin can check once

Screenshot 2025-03-03 at 12.25.13 PM.png

Вячеслав Лягушин March 2, 2025

plugin is installed

Manage apps - JIRA - Google Chrome_250303100102.jpg

Pasam Venkateshwarrao
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 2, 2025

@Вячеслав Лягушин and also  Verify that the "Automation for Jira" app is enabled on all nodes in your Data Center cluster.After making changes, restart your Jira Data Center instance to apply updates. 

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