Automation not found

[Вячеслав Лягушин]

Hello!

There is a problem. Jira version 9.6.0 Data center

The Automation item is missing in the project settings. I installed the automation plugin, but nothing has changed.

Whats wrong?

[Pasam Venkateshwarrao]

Hi @Вячеслав Лягушин 

Thanks for reaching out to the community,Automation for Jira is bundled with Jira Cloud and more recent Jira Data Center versions. the currently listing in marketplace has seen in  the Datacenter edition of the app 

if you not found can check in the below settings

• Navigate to System Settings -> Global Automation to create or check the existing rules.
• The automation can be accessed by directly tweaking the below URL with the instance details:

https://<instance_URL>/jira/software/c/projects/<PROJECT_KEY>/settings/automate

[Вячеслав Лягушин]

404 

I have system settings at this link

/secure/admin/ViewApplicationProperties.jspa

but there is no section with automation. 

In the system settings section there are the following items:

• General configuration
• Find more admin tools
• Jira mobile app

SYSTEM SUPPORT

• System info
• Instrumentation
• Monitoring
• Database monitoring
• Integrity checker
• Logging and profiling
• Scheduler details
• Troubleshooting and support tools
• Audit log
• Clustering

SECURITY

• Project roles
• Global permissions
• Password Policy
• User sessions
• Authentication methods
• Remember my login
• Allowlist

• Issue collectors

USER INTERFACE

• Default user preferences
• System dashboard
• Look and feel
• Announcement banner
• Rich text editor

IMPORT AND EXPORT

• Backup system
• Restore system
• Project import
• External System Import
• Migrate to cloud

MAIL

• Outgoing Mail
• Incoming Mail
• Mail queue
• Send email
• Batching email notifications

ADMIN HELPER

• Permission helper
• Notification helper

SHARED ITEMS

• Filters
• Dashboards

ADVANCED

• Indexing
• Attachments
• Events
• Analytics
• WebHooks
• Listeners
• Services
• Plugin Data Storage
• LexoRank management

[Pasam Venkateshwarrao]

@Вячеслав Лягушин Have you Installed the correct plugin can check once

[Вячеслав Лягушин]

plugin is installed

[Pasam Venkateshwarrao]

@Вячеслав Лягушин and also  Verify that the "Automation for Jira" app is enabled on all nodes in your Data Center cluster.After making changes, restart your Jira Data Center instance to apply updates. 

[Вячеслав Лягушин]

yes, plugin activated .

if i press "Get started", I get an error:

Snap!

Looks like no valid license could be found. Please check Automation for Jira has a valid license in manage apps.

No license information could be retrieved at all.

but in the plugin settings there is not even a window for a license. as far as I understand it is not required.