Automation Rule to update custom user field with person making the change

Angie Affolter
Contributor
November 23, 2024

I want the automation rule to update a custom user picker field with the user/initiator when they transition the issue.

I saw this on another post and I tried it and it runs to success and says it updated the issue but the field (Current Status Updated By) did not actually update.

{ "fields": { "Current Status Updated By": { "id": "{{initiator.accountId}}" } } }

Yes, the field is on the screen

The automation is also updating a custom date field with Now and that's working okay.

We're on release 9.17.3

Is my code wrong?  HELP!  and thank you!

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