I want the automation rule to update a custom user picker field with the user/initiator when they transition the issue.
I saw this on another post and I tried it and it runs to success and says it updated the issue but the field (Current Status Updated By) did not actually update.
{ "fields": { "Current Status Updated By": { "id": "{{initiator.accountId}}" } } }
Yes, the field is on the screen
The automation is also updating a custom date field with Now and that's working okay.
We're on release 9.17.3
Is my code wrong? HELP! and thank you!