All items in our backlog have one of two statues: "Refined" or "Needs Refinement". This is because we have a combination of stake holders and team members populating the backlog. Before we push the task onto the board, we ensure the task meets a certain quality (Refined) to ensure team members working the tasks have a clear understanding of the work.
My question is using a Team-managed Kanban project with the backlog feature enabled, how do I use "Automation" to move a task from the backlog to the board or vs versa when the status changes? So far, when using "Automation" the available actions doesn't appear to support this but I could be missing something. Any help is appreciated.
I created a guide how to move from Backlog to Board it with Automations:
Automatically call Jira Rest API from Automations (for moving Issues to the Board)
Hope this helps.
Works perfectly @Franz Heutzenröder. Thanks for the guide!
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It's not possible to do this in Team-managed Projects.
This is because the backlog in a Kanban board isn't controlled by Statuses - it's a separate entity. This differs to Kanban backlog in Company-managed Projects, where it's set based on Status instead.
Alternatives are...
There is a feature request for this you can view/vote for - see: JSWCLOUD-21481
Ste
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Welcome to the community.
You won't be able to set automation to move from the backlog to the actual board. What automation can do instead is transition the status of a ticket based on some criteria/conditions.
Maybe you have a checkbox/label that says that it's fully refined and then automation can take it to the "to do" status which is the first status in your board.
Regards
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I was afraid I would need to implement some sort of work around like this. I think using tags would be appropriate in this case. Thank you for your reply @Fabian Lim
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If you are interested in voting for the issues for making that feature available, here are the links:
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