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Auto routing of issues based on rules

savitri gokarne
savitri gokarnesan July 29, 2012

Is a routing logic in built in JIRA, by which i can define some rules for routing an issue to a group/user instead of manually allocating

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 29, 2012

Off the shelf, component leads - have a look at https://confluence.atlassian.com/display/JIRA/Defining+a+Component#DefiningaComponent-SelectingaDefaultAssignee

You can do things on transitions, but generally, you'll need a spot of code to do anything more than component-lead.

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Andy Brook [Plugin People]
Andy Brook [Plugin People]
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July 29, 2012

If you're in the JIRA bubble, I'd certainly agree, if you were remote and used email, then you could setup many routing rules with JEMH and route issues to nominated projects, components, priorities and assignees based on an addressee match. See more at: https://studio.plugins.atlassian.com/wiki/display/JEMH/Use+Project+Mappings

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