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Auto fill description in Story issue with project automation

Ferry Wardenier

I've created an automation rule to add a description to a story issue type.

Tested the automation and it works.

Now the issue is that when I create a new issue. The description isn't filled in the form. Only after the creation of the issue the description field is filled in. If you fill some information in the description field during the issue creation form, then it's overwritten by the automation.

I would like to have one of the following:

1. The automation starts when the form is opened, so the description field is filled in when the issue form is opened

2. The automated information in the issue form is added to the information from the form

Accepted answers

All comments

Mark Segall_iqztfr

Hi @Ferry Wardenier - This is a common question. Unfortunately, automation doesn't provide a "pre create trigger" and the Description field cannot be natively set with a default value. You may be able to accomplish this with a marketplace app or you could try this as a workaround:

Create a "Create Description" custom field. As a custom field, you can set a default value.
Replace the Description field with the new custom field on your story Create screen
Create automation triggered on issue creation that copies the new custom field to the Description

Paul O_qqk8km

@Mark Segall is correct in what he says.

For:

2. The automated information in the issue form is added to the information from the form

You can always add

{{issue.description}}

to your automation so that any text added by the user maintained along with the description you wish to add.

A good use-case I've seen is for teams to append a standard definition of done for stories. The user types the story details in the description and automation adds a checklist of standard checks to be done

DG_lkynet

@Paul O

Thank you for this good option :-)

What ever I try, my automation overwrites the description from the custom.

However, I don't want to overwrite the previously entered information, I want to add as a extend with the copied information from the custom field.

Paul O_qqk8km

Can you provide a little detail on what you are trying to do? Could you provide a screenshot of your automation?

My suggestion is for posting the contents of the description field entered by the user and then extending it with additional text contained in the automation, but it looks like you are using custom fields and extending them?

DG_lkynet

@Paul O

I would like an automation rule during the workflow to complete the description field with additional informations.

I have done the following steps:

1. create a new custom field
2. prefilled with wiki renderer
3. set default value

Now the table should be written additionally into the description field, the existing information should not be overwritten.

In my case: the automation overwrite the description field.

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