Going to "Manage Plugins" gives the warning "A system admisintrator has disabled your connection to the Atlassion Marketplace server." But I have not, and I am the administrator. I would very much like to use the Marketplace to download plugins.
This is a stand-alone install of JIRA version 5.2.6 on our own Linux (Ubuntu) server using the defaults in the binary installer. We currently have a trial license in place as we are testing migrating from On-Demand. The current data in the system was loaded from a backup of the On-Demand instance. We have a confluence install running on the same machine that is able to access the Marketplace flawlessly.
One possibly related note is that after importing the On-Demand backup I needed to manually add my user to the system-administrator group by modifying the cwd_membership table in the database. Is there some necessary permission not present in the back-up that the stand-alone configuration requires?
Thanks for any help.
Bryson: When you copied your data from the OnDemand instance, it probably also copied the setting for the Marketplace connection being disabled (since that's how it is in OnDemand). In order to re-enable the connection, you must be a system administrator-- not just a regular administrator. Your user account in the OnDemand instance would have been just a regular administrator. So, as you guessed, you'll need to hack the permissions in the database (you may find https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator useful).
Once you're logged in as a sysadmin, you should see an option for re-enabling the connection as part of that same warning banner on the Manage Plugins page.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs