We have a requirement where on creating a ticket it should get assigned to a particular group.I have created a group for this.But i am unable to assign it in the post function as there is no such option.Does anyone have any ideas?
as already mentioned above...in jira you can't assign an issue to a group.
what about defining working groups in custom_fields instead?
you could add conditions/validators to allow only users that are in those groups to be assignable or start certrain transitions
see renjith's link for ideas
There is nothing called assigning to a group in JIRA. JIRA can have only a single assignee. There are workarounds though, search this site for that.
But for your question, you can use the Update Custom Field workflow post condition from JIRA Suite Utilities
That is what I said the answer that JIRA does not support assigning to mutiple people - Read the below link for details https://confluence.atlassian.com/display/JIRA/How+do+I+assign+issues+to+multiple+users
ok renjith.I get that.What i intended to achieve is like this.
When anyone creates an issue in a Project "A" which has a project "B" as the component and saves the issue,it should get assigned to that lead X.Now this project A has a lot of components and their respective leads.Now these leads are part of a group as i mentioned above.Thats why i was trying to find a way out to assign to groups.However as that is not possible i am at a loss.Does anyone have any ideas?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot