Assigning to group in post function of jira workflow

[sap]

Hi,

We have a requirement where on creating a ticket it should get assigned to a particular group.I have created a group for this.But i am unable to assign it in the post function as there is no such option.Does anyone have any ideas?

[C_ Faysal · Accepted solution]

as already mentioned above...in jira you can't assign an issue to a group.

what about defining working groups in custom_fields instead?

you could add conditions/validators to allow only users that are in those groups to be assignable or start certrain transitions

see renjith's link for ideas

[sap]

Sorry..forgot to update.This is done.

I activated one of the components in a plugin and got an option assign to lead/component developer.Using it solved my issue.Thanks all.

[Shivani Satwani]

can i know how you did this ?

thanks

[Nic Brough -Adaptavist-]

As Sap said, via an add-on - JMWE has this if I remember right, but there are others that can do it.

[Renjith Pillai]

There is nothing called assigning to a group in JIRA. JIRA can have only a single assignee. There are workarounds though, search this site for that.

But for your question, you can use the Update Custom Field workflow post condition from JIRA Suite Utilities

https://confluence.atlassian.com/pages/viewpage.action?pageId=310378700

[Renjith Pillai]

That is what I said the answer that JIRA does not support assigning to mutiple people - Read the below link for details https://confluence.atlassian.com/display/JIRA/How+do+I+assign+issues+to+multiple+users

[sap]

The issue is say there is a group "Guy".A,B ,C etc can be part of this group.An issue created should get assigned to this group and not to a particular guy in that group.

[Alexey Paveliev]

You can neither assign issue to a group in Jira UI nor in workflow.

You can create a dummy user with group mail list as email address

[sap]

ok renjith.I get that.What i intended to achieve is like this.

When anyone creates an issue in a Project "A" which has a project "B" as the component and saves the issue,it should get assigned to that lead X.Now this project A has a lot of components and their respective leads.Now these leads are part of a group as i mentioned above.Thats why i was trying to find a way out to assign to groups.However as that is not possible i am at a loss.Does anyone have any ideas?

[Renjith Pillai]

Did you read the link above?

[Nic Brough -Adaptavist-]

+1 for Renjith's link - your requirement can be (almost) met by some of the tricks in that linked page.