Assign issue to another user

How do I assign an issue to another user?

3 answers

1 accepted

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Use Assign Issue operation. Make sure you have the 'Assign Issue' project permission!

I have the permissions set correctly. However the drop down list of users is not displayed when I attempt to assign to another user. This sounds like a bug for 5.0. Is there a work around or a way to configure to enable the system to make all assignable users visible in the drop down?

There is no bug here, it's your config somewhere. Three basic things:

1. The field will only appear for a user who has "can assign issue" permission in that project

2. If a user matches the "can be assigned issue" permission, then they are displayed on that list.

3. Is the "assignee" field on the screen?

Simple test - when you look at the issue, do you have the "assign to" link? If you do not, then it's case 1 above. If you do, then click it and report back what happens.

In all cases, I can't find any reports of any bugs that would stop this working. There would be a LOT of screaming if it was broken. So it's your config.

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If your a new in Jira I'll recommend to start reading.

This is for what you want.

And this is the documentation to learn to use the Jira.... In order to learn to use it you have to read a lot.

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Could you check if it is the same thing as here?

Just to verify, if you start typing the user name it shows the user you want to assign?

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