We've been struggling to get the link up and running but with no luck. We're using JIRA 6.3.5 and Confluence 5.6.5.
We've found loads of documentation and postings on forums, but either the people didn't come right, or the ones that did have different versions of the software than us, and all the screenshots are completely different to ours. Even the documentation says things like "... 2-Legged OAuth requests and allow user impersonation through 2-Legged OAuth" etc. but no steps on how to perform that. No proper detail, e.g.
Everything we read indicated that we have to set up OAuth; is that correct or is there another way?
Sorry but very little of the documentation is cool; most of it refers to links that we do not have in our version, for instance, when trying to find the OAuth configuration, according to the documentation we have to go the System and select "OAuth" from the left menu, but we found it under "Add-Ons" / "Application Links".
Thanks and hope someone will be able to help us out here.
Hi Pieter I'll try to explain the situation that I have to face when I did this configuration.
As explained here, there are 3 types of scenarios for the authentication:
In my case I had to use the last one, basic HTTP authentication since we were using LDAP for Confluence and internal JIRA directory for JIRA. Using this configuration we were able to search info across the applications but if we wanted to make actions like creating issues or pages from the other application the creator will be the admin user since this is used to make the link.
Basically in JIRA configuration first step I had to specify the Confluence server URL I.e. http://confluence.****.com:8090
In the second step I had to indicate the admin user and password and in the third step I chose "There's no trusted relationship between servers"
Then I did the same thing from Confluence but using the JIRA admin password. Note that the link will already appear in Confluence but you will have to finish configuration.
Hope this helps
I think you're running into this issue because JIRA and Confluence can't communicate with each other. From which product are you trying to create the application link? To create the application link (from JIRA, this can be done in confluence as well) you'll need to navigate to
Cog Icon > Add-ons > Application Links. From here, from here enter the applicationURL (be aware of any proxies or external forces that may cause a URL rewrite) and then select create link. Input an Application Name, and select the Application type. In this case it would be Confluence. At the bottom of the form is a checkbox for
Create incoming link select this. The rest of the form will fill itself out.
After the application link has been created it should go through the process of setting up authentication. If not, edit the newly created application link. You'll want to set up 2-legged OAuth between without impersonation.
If you have any questions or need more assistance, go ahead and open a support ticket.
Hi Ramiro and Brian,
Thank you very much for the quick replies! We are busy working through the answers, but just want to find out something:
We are running two instances of Tomcat (one for JIRA and one for Confluence); it looks like the one application (e.g. JIRA) does not "know" or "see" the other one (e.g. Confluence). From outside the server and via a browser on the server we can access both sites though.
Did any of you guys experience something like this?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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