Adding a JIRA Gadget to Confluence in JIRA Studio

[Deleted user]

We are running on a JIRA Studio instance. Today, I tried to add the "Issues Statistics" gadget to confluence. It was added and started displaying in the External Content list under the macros.

When I try to add this macro though, it never moves on to display the configuration screen.

Here is what I did to get the gadget listed as a macro -

1. Got the URL of the gadget [https://hostanalytics.jira.com/rest/gadgets/1.0/g/com.atlassian.jira.gadgets:stats-gadget/gadgets/stats-gadget.xml]
2. Copied this url to the "Gadget Specification URL" under Wiki Administration-->Configuration-->External Gadgets.

Are there any additional steps required? Am I missing anything here?

[Deleted user · Accepted solution]

This has been confirmed as a bug by Atlassian Support - https://studio.atlassian.com/browse/JST-5502

[LuziaL]

Hi Nikhil,

Our developers have recently provided a workaround for this issue and I applied it to your instance.

Check the Home page of the Atlassian Test Project I've just created in your instance to see the Issue Statistic gadget in action :)

--Luzia

[Deleted user]

Oh Thanks Luzia! I should in fact appologize for not informing you on this. We have actually been already using this in our instance fora couple of week now.

Thanks for the effort you took to get this incorporated so quickly!

[LuziaL]

Hi Nikhil,

I accessed your instance and found that the Application Links were not set correctly. I fixed them at Administration > Application Links - it set the trust relationship between JIRA and Confluence.

Now you can use the issue statiscs gadget :)

In the meanwhile, I found this bug: https://studio.atlassian.com/browse/JST-5499

--Luzia

[Deleted user]

Thanks Luzia!

But I still am facing the same problem. The gadget shows up in Confluence but doesn't load for configuration.

May I know what did you change? When I go to the area you mentioned, it says only a sysadmin {I guess ppl from Atlassian} can change this and doesn't display anything.

[LuziaL]

Yeah, the area is restricted to Atlassian Support.

We'll need to further investigate the case. I guess the best would be to open an issue with support now...

[Deleted user]

Thanks Luzia,

I've raised a request on this.

[Deleted user]

here is the support request id just in case -

https://support.atlassian.com/browse/JST-24314

[LuziaL]

Thanks!

I'm asking our engineers to provide a special treatment on this one :)

[Deleted user]

This has been confirmed as a bug - https://studio.atlassian.com/browse/JST-5502

[HopeJ]

Hi have you configured your whiteliest in confluence so it will look up in Jira?

You do this by going to Administration/ Configure Whitelist / then adding your Jira URL?

[Deleted user]

Thanks Hope.

I can't really see the Whitelist. I think it has been renamed for JIRA Studio.