Add custom field to summary of new sub task

Trevor de Souza May 22, 2024

Hi,

I am using automation to create a subtask whenever a new issue is created (see image)

Create subtask automation.png

but although the subtask is created it doesn't add the Custom Field entry into the Summary.

The custom field populates correctly in the initial issue and the sub task is created but the summary of the subtask doesnt have the field entry. 

I've tried different syntaxes but have had no luck. Any help will be appreciated

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 22, 2024

Hi Trevor,

Maybe try adding a re-fetch action after you update the custom field, but before you create the task. I think your syntax is fine.

Trevor de Souza May 22, 2024

Worked a treat. Thanks @John Funk  

Like John Funk likes this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 23, 2024

Great! If you would be so kind to click the Accept button above. Thanks!

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