Activated Atlassian Intelligence but it doesn't seem to have activated anything

[Hellmut Adolphs]

Hello,

I went ahead and activated Atlassian Intelligence for jira, but I don't see any of the features active in the product... any idea what could be happening?

Thanks

[Walter Buggenhout]

Hi @Hellmut Adolphs and welcome to the Community!

If you are using Jira Software, the set of AI capabilities may seem a bit limited as of today. In this support article you can read up on the features already available, as of now only:

• Issue search in natural language instead of JQL 
• Help in writing content in the description and comment fields 

If you don't see any of the features in those places, you can always try to disable / re-enable Atlassian Intelligence. If that still doesn't enable the features, I would recommend reaching out to Atlassian support via https://support.atlassian.com/contact/#/ 

Hope this helps!

[Joe_Noel]

Hi,

We have it enabled on all of our eligible tools, but when we try to use it for issue creation or generative content in comments/descriptions, we are repeatedly told to enable it.

[Ashish Bijlwan]

I think this problem is happening in the Project created under Jira Work Management.

Kindly check if your project is created under Jira Software or Jira Work Management

[Joe_Noel]

It's happening for both JWM and Jira Software projects.

[Ashish Bijlwan]

For me it's only in JWM