Activated Atlassian Intelligence but it doesn't seem to have activated anything

Hellmut Adolphs
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January 5, 2024

Hello,

 

I went ahead and activated Atlassian Intelligence for jira, but I don't see any of the features active in the product... any idea what could be happening?

 

Thanks

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Walter Buggenhout
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January 7, 2024

Hi @Hellmut Adolphs and welcome to the Community!

If you are using Jira Software, the set of AI capabilities may seem a bit limited as of today. In this support article you can read up on the features already available, as of now only:

If you don't see any of the features in those places, you can always try to disable / re-enable Atlassian Intelligence. If that still doesn't enable the features, I would recommend reaching out to Atlassian support via https://support.atlassian.com/contact/#/ 

Hope this helps!

Joe.Noel
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May 7, 2024

Hi,

We have it enabled on all of our eligible tools, but when we try to use it for issue creation or generative content in comments/descriptions, we are repeatedly told to enable it.

Ashish Bijlwan May 20, 2024

I think this problem is happening in the Project created under Jira Work Management.

Kindly check if your project is created under Jira Software or Jira Work Management

 

Joe.Noel
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May 20, 2024

It's happening for both JWM and Jira Software projects.

Ashish Bijlwan May 20, 2024

For me it's only in JWM

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