mysubdomain.atlassian.net is getting 500 error Edited

[Moshiur Rahman]

I am getting 500 error in my subdomain of Atlassian account. Is Atlassian is down or only I am getting the error.

[David Höjenberg]

Same for me and other colleagues.

[Preben Kjøller Riis]

I have the same problem

[Richard Christie]

Same here

[Dmitry Tolpanov]

Same. Does anybody know when it's going to be fixed?

[Hoa]

Same here, looks like the issue is not fixed yet.

[Richard Christie]

https://status.atlassian.com/ shows they are investigating:

Investigating - We are investigating increased error rates for some Jira Cloud and Confluence Cloud customers. We will provide more details shortly. 
Sep 26, 07:39 UTC

[David Höjenberg]

The statuspage is also down.

Server Not Responding

Blast. The server gremlins, they strike again...those traps must not be working. Check back in a bit to see if the problem resolves itself, otherwise see below for system status information.

[David Höjenberg]

1. Identified - We have identified the root cause of increased error rates for some Jira Cloud and Confluence Cloud customers. We are working with our external service provider to resolve the issues. We will provide another update shortly.
   Sep 26, 08:02 UTC
2. Investigating - We are investigating increased error rates for some Jira Cloud and Confluence Cloud customers. We will provide more details shortly.
   Sep 26, 07:39 UTC

[David Höjenberg]

Identified - We have identified the root cause of increased error rates for some Jira Cloud and Confluence Cloud customers. We are working with our external service provider to resolve the issues. We will provide another update shortly.
Sep 26, 08:02 UTC

Investigating - We are investigating increased error rates for some Jira Cloud and Confluence Cloud customers. We will provide more details shortly.
Sep 26, 07:39 UTC

[Hoa]

Jira is up but Confluence is not totally up. I don't get the error 500 anymore but I cannot view my spaces or pages with this error:

Error: GraphQL error: java.util.concurrent.CompletionException: com.atlassian.confluence.api.service.exceptions.PermissionException: Not permitted to use confluence

[Dmitry Tolpanov]

Re-login. It's helped me

[Hoa]

Yes, I've tried it. The service is up now, slowly :) 

[Dmitry Tolpanov]

I have also got permission errors.