The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
What filter should I use to get results of tickets which are linked to a project in Jira from a project in Jira service desk?
Example: We have a project in Jira Service Desk (customer-facing) where a customer reports a bug and we create a linked ticket in a Jira Project which is used by developers, I should be able to retrieve results of all tickets open in that Jira project by JSD project.
Condition 2: I need a list of tickets opens in a Jira project by link ticket in the JSD project which has not been updated for the last 3 days.
Not really, there are some others apps that offer the same functionality i.e. JQL Booster Pack. But Yes, you need to go for a third-party apps to retrieve the desired data.
Regards
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events