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Do you have experience getting Jira Service Desk up and running at an organization? In an effort to find ways to make things easier for users, I'm interested in hearing about how your team got started using Jira Service Desk.
I'm curious about how you and your team went through the entire process. Were any set up steps particularly challenging? Did you find certain resources especially helpful? How did your team learn to use Jira Service Desk? How long did the set up process take?