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Jira suspended suddenly without any emails notifying me regarding the payment! Please contact me asap I am trying to put the card information and it is not taking it. Thank you



1 comment

Hi @Sara Arafeh,

Raise a ticket regarding this with Atlassian support. They should be able to help you out.  

Hi @wale

Thank you, I will.

I already fixed the issue but I want to be sure to receive reminder emails moving forward.

Daniel Ebers Community Leader Dec 06, 2020

You mean regarding reminder mails regarding your cloud site?
This is also something you would have to clarify with Atlassian Billing Support - as we do not have any access to this information.

Please do let us know if you meant something else.


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