Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Jira suspended suddenly without any emails notifying me regarding the payment! Please contact me asap I am trying to put the card information and it is not taking it. Thank you



1 comment

Hi @Sara Arafeh,

Raise a ticket regarding this with Atlassian support. They should be able to help you out.  

Hi @wale

Thank you, I will.

I already fixed the issue but I want to be sure to receive reminder emails moving forward.

Daniel Ebers Community Leader Dec 06, 2020

You mean regarding reminder mails regarding your cloud site?
This is also something you would have to clarify with Atlassian Billing Support - as we do not have any access to this information.

Please do let us know if you meant something else.


Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you