Urgent

[Sara Arafeh]

Jira suspended suddenly without any emails notifying me regarding the payment! Please contact me asap I am trying to put the card information and it is not taking it. Thank you

Email: sara@bemotioninc.com

[Walter Buggenhout _ACA IT_]

Hi @Sara Arafeh,

Raise a ticket regarding this with Atlassian support. They should be able to help you out.  

[Sara Arafeh]

Hi @wale

Thank you, I will.

I already fixed the issue but I want to be sure to receive reminder emails moving forward.

[Daniel Ebers]

You mean regarding reminder mails regarding your cloud site?
This is also something you would have to clarify with Atlassian Billing Support - as we do not have any access to this information.

Please do let us know if you meant something else.