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Track the user when some issues are deleted in a Project

Raj
Raj Apr 18, 2019

Wanted to find all the possibilities to track the user, if any issues are deleted in the Project by mistake (or) Some one who has deleted all the issues using Bulk change.

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Mikael Sandberg
Mikael Sandberg
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Apr 18, 2019

Jira does not keep track of issues being deleted so you should make sure that you either remove that option or limit it to project admins or Jira admins.

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Raj
Raj Apr 19, 2019

Thank you Mikael.

@ either remove that option  -> Do you mean remove the Permission to Delete Issues ?

Thanks.

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Mikael Sandberg
Mikael Sandberg
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Apr 19, 2019

@Raj Correct, change the permission scheme so regular users cannot delete issues.

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Raj
Raj Apr 19, 2019

@Mikael Sandberg  That is how it was configured, some one unknowingly added Jira-software-users to the delete Issue (Permissions), and next thing we noticed all the issues are lost (or) deleted and no longer exists even in the Database.

So I was wondering where such events such as Moving Bulk Issues /Deleting Bulk Issues (or) Some Issues will be recorded!!

Is it possible to get that info from the Database ? (or) find in any of the Logs ?

 

Thank you.

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Mikael Sandberg
Mikael Sandberg
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Apr 19, 2019

Jira doesn't track deleted issues, the closest you can get is to look in the access log and search for DeleteIssue, and that will give you the remote IP from which the issue was deleted, that should help you narrow down who the user is.

Your other option is to use the app that @Sandesh Shetty linked to.

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Raj
Raj Apr 19, 2019

Thank you Mikael.

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Sandesh Shetty
Sandesh Shetty
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Apr 18, 2019

@Raj 

This plugin may help you

https://marketplace.atlassian.com/apps/43203/auditor-for-jira?hosting=server&tab=overview

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Raj
Raj Apr 19, 2019

Hi Sandesh,

  Will check into it.

Thank you.

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