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Want to develop a range of operatonal and SLA reports for problem management. What extra can I do using All in One reporting plug in to what is availible within the core product?
Hi Lisa ,
We have a new JIRA cloud plugin to address Service Desk reporting usecase .
Publish and share Service Desk reports with all your stakeholders and bring reporting transparency to people even outside the Service Desk team.
Perform analysis across Service Desk projects, slice and dice your data, analyze ticket age and optimise your cycle time with powerful filtering and analysis tools provided by VIEW26.
Kindly check and let us know your feedback ! :)
Is there anything for Server instances?
Currently we support only for cloud installations.