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Resetting JIRA and Confluence Cloud without loosing license

David Badiola Oct 29, 2017

In midst of considering a reset of my cloud Atlassian instances following through this document, How to reset Atlassian Cloud instance to the original default settings including removal of all data.

Question is, would my license be lost during the process? Or is there a way to continue without loosing the currently used licenses?

 

 

1 comment

Alexey Matveev Community Leader Oct 29, 2017

I truly believe that you should contact Atlassian Support. That is how it can be done:

Raise a support request to support.atlassian.com, you need to be a registered billing or technical contact within my.atlassian.com

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