Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Require at least one of many fields on create

When a user is creating an issue, I want them to be required to fill out at least one of the following fields:



Account ID

User Type


As long as they fill out any one of those, the issue can be created. It doesn't have to be the same one always. Is this possible?


DPK J Community Leader Aug 19, 2019

This is not possible in default Jira. But you can achieve this behavior by either,

Both of these approach will require programming.

Hi @DPK J ,

as already mentioned, this isn't possible out of the box. However, there are a couple of apps providing this functionality, even without coding. The exact set of possible apps depends on your hosting option. Speaking of Jira Server, a solution with the help of Jira Workflow Toolbox would be as easy as writing a (one-liner) validator like this:

Users != null OR Account ID != null OR User Type != null



Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you