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Require at least one of many fields on create

Sales_Ops August 19, 2019

When a user is creating an issue, I want them to be required to fill out at least one of the following fields:

 

Users

Account ID

User Type

 

As long as they fill out any one of those, the issue can be created. It doesn't have to be the same one always. Is this possible?

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DPKJ
Community Leader
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August 19, 2019

This is not possible in default Jira. But you can achieve this behavior by either,

Both of these approach will require programming.

Thorsten Letschert _Decadis AG_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 19, 2019

Hi @DPKJ ,

as already mentioned, this isn't possible out of the box. However, there are a couple of apps providing this functionality, even without coding. The exact set of possible apps depends on your hosting option. Speaking of Jira Server, a solution with the help of Jira Workflow Toolbox would be as easy as writing a (one-liner) validator like this:

Users != null OR Account ID != null OR User Type != null

 Cheers
Thorsten

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