Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Request Definition When Creating a New Component in a Ticket

Components are an excellent tool. However, they become easily muddied. This morning I had to clear out two components that users created by mistake. The first user typed into the incorrect field, then clicked into the correct field. The other user tried to click the search result that matched what they typed, but missed and clicked out of the field.

Clicking out of the field causes the changes to save. This creates a component in the system that remains even if the person corrects their mistake.

Today is not the first time this has occurred, nor do I think it will be the last. However, I propose a solution.

When a person types into the fix version field and that version does not exist, a window comes up requesting the person add a definition in order to create the version. You can exit out of this window if you made a mistake, and it will not create that version.

This would be an excellent change because:

1. It would reduce the number of components created by mistake.

2. The added definitions would assist component managers and other users identify the purpose of the new component.*

Note: I know that components already have a description field, however, when components are created by typing in the ticket, the description field remains blank.

 

1 comment

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 22, 2022

Hi @Mercedes Rothwell ,

I checked for a suggestion in Jira.Atlassian.com product feedback but did not see anything. You might wish to use the in-app feedback located under the "?" Icon in the menu bar.

Like Mercedes Rothwell likes this

Comment

Log in or Sign up to comment