We are trying to create a repot, however it seems not to be possible to get some info in it. In our case:
1. number of requested types vs other types
2. SLA reached / breached
3. date of created until resolved (minus time "in pause') according to the actual SLA's.
Anyone having solutions to those aspects?
Thank you in advance!
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event