We are currently reevaluating the tools we use at our company and attempting to move all teams over to Jira Cloud. Of course like most other companies, we seem to do things differently than everyone else!
Questions for you all...
We have a product management team that will be the first "gate" for any new feature requests. Then we have the development team who will be working in Jira Software. The dev team is split into multiple different teams as we have multiple applications with front end and back end support.
We are B2C but currently our clients will not make product feature requests themselves. They request of their client team who then validates the requests and submits them separately to product. Once product researches and approves, then product opens the correct stories, etc for development. The original request to the product team does not need to be a proper user story. That comes later.
If building each dev team as separate Jira Software projects... then what should the Product team be built as? Should it be a Service Desk or a Software project that then will "Move" Items or "Link" to items in the dev proejcts?
Thanks in advance.
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