Push custom field (dropdown) show red circle (no values ?)

Hello,

I'have been setting our Jira cloud for the past days and I'am trying to make the Jira-Testrail integration work.

I've configured a cutom field (single select dropdown). The custom field is added to several screens, got values and work properly.

When I try to use it in the push pop-up from testrail, a red circle shows up (as if there was no values or a lack of permission).

Here is the configuration:

[push.fields]
summary=on
project=on
issuetype=on
component=off
categorie_10053=on

...

[push.field.categorie_10053]
label=Categorie
size=compact
type=dropdown
required=false

 

I've tried to setup another custom field with a multiselect type, the behavior is the same. There seems to be a problem for getting the values.

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