Proposal for "Time-In-Status" Monitor

John Tucci October 11, 2021

I've asked the Community a question or two about this topic already, along with continuing my investigation through topical research. I've discovered Custom Fields for Issues, and I have formulated an approach that I'd like to sanity-check:

  1. Create two custom fields in our Kanban board Issues:

    1. Status_Start: Time field to capture current date/time upon issue transition
    2. Status_Elapsed: Time field to hold computed time since "Status_Start"
  2. Create two rules:
    1. On_Transition
      1. Capture current date/timestamp (via Now() JQL function)
      2. Reset Status_Elapsed field to "0"
    2. Daily (@EndOfDay/@StartOfDay)
      1. Compute "Time in Status" = Now() - "Status_Start"
      2. Generate notification if "Time in Status" > Predefined Threshold (x Days)
        1. Notification could be email to board admin(s)
        2. Question: Would like to have a visible indication within each Issue (Flag? Color?); is there a preferred method for this?

 

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