I manage a team of business system analysts, developers and administrators.
We manage six different major systems as well as numerous smaller add-on tools.
Each system has one to two primary admins that do not work in the other systems.
There are a couple analysts who span across all of the systems and projects though.
I'm pretty new to Jira and have been tasked with setting up a project or set of projects that will track my teams work in a single reportable way to measure everyones workload.
With the different stakeholders and users, I think that we will need multiple simultaneous sprints.
For instance, I have an entire backlog for Salesforce (Service & Sales), Netsuite & OpenAir, HRIS, and Sharepoint, as well as BI/Analytics which spans all systems.
Each of these backlogs has major projects, bug fixes, and smaller requests that need to be prioritized individually, but reported on as a singular team.
We are working in an Agile manner.
What would the community recommend as the best way to set up a singular or multiple projects to best capture these activities and requests, and how should I utilize epics/stories/tasks to categorize everything that comes in across all departments from the company?
