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I am working with teams that are both new to SCRUM and new to JIRA and I am also new to JIRA.
We are trying to establish our velocity by estimating on JIRA. Most of the time, the stories are not completed within the sprint although we are getting better at estimating. When we move to the next sprint, we move the stories that are not in Done, to the next sprint.
The problem is that this skews both the previous sprint (which now reflects less work having been done than is true) and the current sprint (which now reflects more work having been done than is true) particularly when the tickets were almost complete.
What is the best way to handle this?