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Jira integration Servicenow

Hi all, 

Thank you for taking time to look and help me with this question. I have looked in the community and I saw some topics regarding this. But those are really specific questions. (At least the ones I found)

We currently have multiple jira instances in our company and we are working on an implementation of one global service now. I would like to get some more info on what and how you integrate with this tool. Also I really appreciate if best practices can be shared. 

Also other usefull information regarding integration between servicenow and jira would be really appreciated if shared. 

If you want to talk in person or demo and your company is located in the NL or UK we can maybe arange something.

Thanks

Maarten Breesnee

2 comments

Hello Maarten,

Are you still looking for a tool to integrate Jira and Servicenow?

I'm currently working on the development of an addon called Exalate. It is meant to create a bidirectional communication bridge between these two issue trackers (and five more) through HTTPS requests.

We have a How to Set up a ServiceNow Jira Integration: the Comprehensive 2020 Guide through Exalate that you can check as reference

I hope this helps you

 

Jose

Hi @maarten breesnee ,

Is your case solved?

We developed getint.io to solve this case. We can help you integrate many Jira's with one snow, or plenty of ServiceNow instances with one Jira - actually any existing configuration. Including statuses, comments, custom fields, and attachments. 

What may be beneficial for you is the fact, that you can specify exactly what issues/incidents you'd like to sync - f.e. syncing just the ones with a particular label. 

The app works both on-premise and cloud.

Here is the link to the Marketplace: https://marketplace.atlassian.com/apps/1223935/getint-for-servicenow-integration?hosting=server&tab=overview 

And to the website, if you'd like to read more https://getint.io/

Hope it helps,

Jacek

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