Something has changed in our Jira system recently.
We can´t add a customer as a watcher to an issue. It says "
The user also doesn´t appear when we try to mention him in a comment.
The user has browse project access and can see the issue from his service desk portal view.
I had an older issue where this specific user already was on the watcher list, I then deleted him from the list and tried to add him again which didn´t work...
That´s why I suspect something has changed in the system.
We use Jira Cloud
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG