We have teams that complete work on Jira Service Desk tickets and also complete Jira Software issues. We have some teams that receive their work items off of kanban boards, some work off of dashboards, and other teams work out of their project boards. Our Jira Service Desk users don't typically work out of service desk queues as they receive work items across multiple Jira Service Desk projects.
I am just looking for feedback from anyone else that might have an organization working similar to this. What solutions have you found work best for teams to be able to see all of their work in one place with these two products? Any recommendations you can provide will be much appreciated - Thank you!
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